Skip the Peons at Xbox Customer Service
We all feel that sense of dread when we have to call customer service to try and troubleshoot a malfunctioning product. You have to wait while a computer routes you to a disinterested associate who may or may not solve your problem and may or may not be polite to you. Some dude named Jason has figure out how to get to escalate your problem quickly to someone who is a bit more skilled than your typical call center specialist.
Check out the super simple procedure over at Jason's blog.
[link via Lifehacker]
What say you?!